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Hawaii Credit Union League
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  • Home
    • About HCUL
    • Member benefits
    • Our Team
    • Board of Directors
  • Advocacy & Compliance
    • The Compliance Source Newsletter
    • Advocacy
    • Credit Union Compliance Management System
    • InfoSight
    • Ask-a-Lawyer
  • Solutions Directory
  • Member Resources
    • Classifieds
    • Credit Union Difference Videos
    • Peer Express
    • InfoSight
    • Advancing Communities
    • Publications
    • Help Email Forum
  • Professional Development
    • Interested in speaking?
    • 2025 Consumer Loan Sales & Underwriting Seminar
    • Calendar
    • America's Credit Unions Events & Training
    • Financial Assistance
    • Staff Training
    • Volunteer Training
    • Webinars
  • Children's Miracle Network
  • Contact Us
  • Site Map
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ALOHA & WELCOME
​Payment required by VISA, MasterCard, or American Express for online registration.
Join us as Jessica Vartanian presents an engaging and comprehensive seminar designed to boost your skills in consumer loan sales and underwriting. This session will provide valuable insights into maximizing loan performance, increasing cross-sales, and effectively managing risk. Whether you're a seasoned lender or new to the field, this seminar will equip you with the tools and techniques needed to excel in a credit union environment.
AGENDA

Virtual Consumer Loan Sales & Underwriting Seminar
June 4-5, 2025

8:30 am - 3:00 pm
This seminar is uniquely crafted to maximize the time spent in an e-learning environment. The material is managed in 45 minute educational sprints with 15-minute breaks between sessions and a one hour lunch. 
​June 4, 2025
​8:30 am - 3:00 pm

Consumer Loan Sales Training
  • What Must Happen on Every Call
  • What a Good Notes Page Looks Like
  • Closing with the Relationship in Mind
  • Appropriate Cross-Sell Methods
  • Building Confidence over the Phone and Online
  • How to Take a Risk-Based Loan Application
  • Reducing Risk through the Loan Interview
  • Selling Ancillary Products
  • Asking for Cash Down
  • ​Building a Performing Loan
June 5, 2025
8:30 am - 3:00 pm​

Consumer Underwriting Training
  • Principles of Successful Loan Decision-Making
  • Bankruptcy Predictors
  • Lending on Old Collateral
  • FICO - What We Know from the Score
  • Loan Amount Guidelines
  • Total and Unsecured Debt Ratio Analysis
  • Lending to Young Borrowers
  • Lending to Self-Employed Members
  • The Proper Use of Co-Signers
  • Real Risk Factors vs. Not-so-Real Risk Factors
  • Underwriting Higher-Risk Loans
  • The Underwriting Approaches Needed for Higher-Risk Loans
  • Principles of Successful Loan Decision-Making
  • ​Debt Consolidation Loans
REGISTRATION
Registration deadline:  May 21, 2025
​Consumer Loan Sales & Underwriting Seminar (Two days – June 4 -5, 2025)
Registration fee for two days: $595 per person
Day 1 Only: $310 per person
 Day 2 Only: $310 per person
This seminar will be presented on the Zoom Meeting platform and requires each attendee to have a computer with video, audio (speakers and microphone), and internet access.  An email will be sent to all registered attendees three days prior with links to download or print the seminar material.  By registering for this seminar, you are consenting to be recorded and agree to the Hawaii Credit Union League’s code of conduct.
To register and pay online, click the "Register Online" button below.
To register and pay by check, click the "Print Registration Form" button below and
mail to ​Hawaii Credit Union League; 1654 South King Street; Honolulu, HI  96826-2097.
Register Online
Print Registration Form
Cancellation and Refund Policy
No refunds will be made or registration forms accepted after deadline.  Cancellation and refund requests must be made in writing and emailed to [email protected].  Hawaii Credit Union League reserves the right to cancel this workshop in the event of insufficient participation or for extraordinary reasons outside of its control, with advance notice to all registrants. Hawaii Credit Union League also reserves the right to change the site, instructor, or schedule of this program due to unforeseen circumstances, with as much advance notice possible.
SPEAKER
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Jessica Vartanian first began working with Credit Union’s almost a decade ago after spending the first part of her career managing retail branches in the ‘big bank’ space and working in public education.   

In 2012, Jessica joined Don at Red Rocks Credit Union in Highlands Ranch, CO.  During her time at RRCU, Jessica progressively moved through various roles leading the Sales Teams, Contact Center, Business Development, and Information Technology. 

During her tenure, Jessica led the credit union Sales Team to organization-high loan growth, successfully established in-depth referral programs within the contact center and branches, and spearheaded numerous enterprise systems conversions-driving organizational efficiency while reducing operational expenses.  
 Her ability to marry technology and process automation, combined with her background in education enabled her to develop strategies that both equip credit unions with the technology and process automation needed to thrive; while simultaneously training and empowering teams for exceptional member experience and sales/lending acumen.  
​

Over the years, Jessica’s work has received multiple awards and accolades throughout the credit union industry making her a sought-after speaker, trainer, and mentor.  
CONTACT INFORMATION
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Hawaii Credit Union League
1654 South King Street
Honolulu, HI 96826-2097
​[email protected]
​Sayaka James, Education & Training Director
Email: sayaka.james@hcul.org
Telephone: 808.203.6413
 Copyright Hawaii Credit Union League.  All Rights Reserved.
  1654 S King St  |  Honolulu, HI 96826
  Phone: (808) 941-0556 | [email protected] | sitemap