ALOHA & WELCOME
Payment required by VISA, MasterCard, or American Express for online registration.
CU Travel Discount Available
Payment required by VISA, MasterCard, or American Express for online registration.
CU Travel Discount Available
Join your fellow credit union volunteers and professionals for this two-day conference to expand your knowledge and lead your credit union into the future.
AGENDA
Friday, November 21, 2025
8:00 AM - 9:00 AM Vendor Showcase
Registration & Continental Breakfast
9:00 AM - 10:15 AM Advocacy in Action, Gordon Holzberg
10:15 AM - 10:45 AM Break & Vendor Showcase
10:45 AM - 12:00 PM Legislative and Regulatory Update, Gordon Holzberg
12:00 PM - 1:15 PM Lunch & Door Prizes
1:15 PM - 2:30 PM Emerging Cyber Risks, Alex Friedl
2:30 PM - 2:45 PM Refreshment Break
2:45 PM - 4:00 PM The Changing Landscape of Debit Card Fraud and Error Claim Compliance, Diana Kern
Saturday, November 22, 2025
8:00 AM - 9:00 AM Vendor Showcase
Registration & Continental Breakfast
9:00 AM - 10:15 AM In Conversation with Kirk Caldwell, Kirk Caldwell
10:15 AM - 10:45 AM Break & Vendor Showcase
10:45 AM - 12:00 PM Ransomware Tabletop Exercise, Alex Friedl
12:00 PM - 1:00 PM Lunch & Door Prizes
1:00 PM - 2:00 PM Current Cyber Fraud Trends, United States Secret Service Agent Michael Gee
2:00 PM - 2:15 PM Refreshment Break
2:15 PM - 3:15 PM Safe, Smart, and Seamless: The Strategic Role of AI in Credit Union Growth, Chris Harline
Friday, November 21, 2025
8:00 AM - 9:00 AM Vendor Showcase
Registration & Continental Breakfast
9:00 AM - 10:15 AM Advocacy in Action, Gordon Holzberg
10:15 AM - 10:45 AM Break & Vendor Showcase
10:45 AM - 12:00 PM Legislative and Regulatory Update, Gordon Holzberg
12:00 PM - 1:15 PM Lunch & Door Prizes
1:15 PM - 2:30 PM Emerging Cyber Risks, Alex Friedl
2:30 PM - 2:45 PM Refreshment Break
2:45 PM - 4:00 PM The Changing Landscape of Debit Card Fraud and Error Claim Compliance, Diana Kern
Saturday, November 22, 2025
8:00 AM - 9:00 AM Vendor Showcase
Registration & Continental Breakfast
9:00 AM - 10:15 AM In Conversation with Kirk Caldwell, Kirk Caldwell
10:15 AM - 10:45 AM Break & Vendor Showcase
10:45 AM - 12:00 PM Ransomware Tabletop Exercise, Alex Friedl
12:00 PM - 1:00 PM Lunch & Door Prizes
1:00 PM - 2:00 PM Current Cyber Fraud Trends, United States Secret Service Agent Michael Gee
2:00 PM - 2:15 PM Refreshment Break
2:15 PM - 3:15 PM Safe, Smart, and Seamless: The Strategic Role of AI in Credit Union Growth, Chris Harline
Registration deadline: November 3, 2025
Regulatory & Governmental Affairs Conference
Registration fee for two days: $430.00 per person
Day 1: Regulatory & Governmental Affairs Conference Only: $250.00 per person
Day 2: Regulatory & Governmental Affairs Conference Only: $250.00 per person
CU Travel Discount is available for attendees required to fly to event. Cannot be combined with any other discounts.
To apply 20% CU Travel Discount to eligible CU attendees:
Promo Code: type your CU island name (i.e., Hawaii, Maui, Kauai, Molokai, Lanai) and click "Apply"
Registration fee for two days: $430.00 per person
Day 1: Regulatory & Governmental Affairs Conference Only: $250.00 per person
Day 2: Regulatory & Governmental Affairs Conference Only: $250.00 per person
CU Travel Discount is available for attendees required to fly to event. Cannot be combined with any other discounts.
To apply 20% CU Travel Discount to eligible CU attendees:
Promo Code: type your CU island name (i.e., Hawaii, Maui, Kauai, Molokai, Lanai) and click "Apply"
By registering for this conference, you agree to the Hawaii Credit Union League’s code of conduct.
To register and pay online, click the "Register Online" button below.
Cancellation and Refund Policy
No refunds will be made or registration forms accepted after deadline. Cancellation and refund requests must be made in writing and emailed to [email protected]. Hawaii Credit Union League reserves the right to cancel this conference in the event of extraordinary reasons outside of its control, with advance notice to all registrants. Hawaii Credit Union League also reserves the right to change the site, instructor(s), or schedule of this program due to unforeseen circumstances, with as much advance notice possible.
No refunds will be made or registration forms accepted after deadline. Cancellation and refund requests must be made in writing and emailed to [email protected]. Hawaii Credit Union League reserves the right to cancel this conference in the event of extraordinary reasons outside of its control, with advance notice to all registrants. Hawaii Credit Union League also reserves the right to change the site, instructor(s), or schedule of this program due to unforeseen circumstances, with as much advance notice possible.
SPEAKERS
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Kirk Caldwell was born in Waipahu and raised in Hilo and is the oldest son of a country plantation doctor and a fearless, outgoing mother. Kirk was Managing Partner at the Ashford and Wriston law firm and began his political career in 2002, when he was elected to the State House of Representatives where he quickly rose to become the House Majority Leader. He served as Managing Director of Honolulu in 2009, and as Acting Mayor in 2010. He was elected Mayor of Honolulu in 2012 and served two terms.
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Gordon Holzberg currently serves as Legislative Advocacy Director for America’s Credit Unions (ACU). Prior to joining ACU, Gordon served as Legislative Director for Reps. Alma Adams (D-NC) and then Emilia Sykes (D-OH), where he specialized in drafting, introducing, and advancing bipartisan legislation – including laws that secured $8 billion in funding for affordable housing construction and $150 million for infrastructure investments in HBCUs. He received his Bachelor of Science in Chemistry from the University of North Carolina at Chapel Hill in 2016
Unites States Secret Service The U.S. Secret Service has safeguarded America’s financial systems since 1865, when it was created to combat widespread counterfeiting after the Civil War. As the financial world evolved—from paper currency to credit cards to digital data—so did the agency’s mission. Today, agents and specialists around the world investigate 21st-century financial crimes, from counterfeiting and credit card fraud to wire fraud, ransomware, and cyberattacks that threaten the integrity of the U.S. financial system. |
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As a financial solutions consultant, Diana Kern demonstrates a vast knowledge of the payments industry. She understands the inner workings of financial institutions and helps staff comprehend the products and services related to the card payments system, the ACH network, instant payments and EFT compliance.
Clients appreciate how Diana can help them connect detailed operations concepts like fraud mitigation, exceptions handling, interchange and ROI to their day-to-day responsibilities. She explains seemingly complicated things in a simple, relatable way, helping listeners understand what it means to them. |
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Alex Friedl is a Brokerage & Cyber Liability Client Executive for M3 Insurance. Alex grew up in Middleton Wisconsin and graduated from UW Madison with a bachelor’s degree in history and economics. Alex has over six years of experience broking cyber liability insurance for financial institutions, manufacturing companies, senior living companies, and other industry verticals.
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Chris Harline is the Senior Director of Solution Engineering at Eltropy. A seasoned technology leader, Chris brings a unique depth of knowledge to the Credit Union space, drawing from a diverse background that includes Business Intelligence, Security, Goldman Sachs, and Member Experience. During his time at Eltropy, Chris has personally met with over 1,000 credit unions, making him an authority on enhancing operational efficiency and driving business success through technology. Prior to Eltropy, he led sales engineering for global brands including Qualtrics and Domo.
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CONTACT INFORMATION
Hawaii Credit Union League
Hawaii Credit Union League