Credit Union Solutions

Endorsed Business Partners, Vendors, & Community Partners

HCU Services Corporation brings businesses to Hawaii’s credit unions. Whether that’s finding specific partners or access to resources enabling credit unions to thrive, HCUS helps Hawaii’s credit unions succeed. For more information about any partner, contact HCUL member relations officer Doug Mashino at [email protected] or call 808-941.0556

Leading Partners

Catalyst
Innovative payments, asset management,
and liquidity solutions for credit unions. CatalystCorp.org.

Origence
Powerful digital lending, indirect lending
plus retail lending solutions and software
for credit unions.https://origence.com/solutions/

TruStage™
A financially strong insurance, investment and technology provider built on the philosophy of people helping people. Learn more:
https://www.trustage.com/

Audit & IT, Administrative, and Balance Sheet Solutions

Advantage Powered by JMFA
Leader in overdraft privilege, contract negotiations, and Checking Acquired® services. Learn more:
https://advantage-fi.com/

Buckley Technology Group
Vendor Management, Business Continuity
& Disaster Recovery, and IT & Information Security services.
https://www.buckleytechgroup.com/

CUNA Strategic Services (CSS)
Connector for credit unions and fintech — bridging the gap between today’s challenges and tomorrow’s growth.
https://www.cunastrategicservices.com/

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Audit & IT, Administrative, and Balance Sheet Solutions

CU Pacific Audit Solutions, LLC
Auditing and compliance services exclusively for credit unions.
https://www.cupacific.com/

Navari (formerly CUSG)
Award-winning web, media and creative services; Marketing technology; Human resources products Compease, Performance Pro, and The Learning Center. Learn more:
https://www.navari.com/

Cyberuptive & Hawaii Tech Hui
A best-in-class cybersecurity firm and provider of outsourced managed cybersecurity services.
https://www.cyberuptive.com/

Intech Hawaii
Kama‘aina company providing IT support, robust cybersecurity protection, and
seamless compliance management. Learn more:
https://www.intech-hawaii.com/

Succession Now
Easy-to-use solution to build, manage, and maintain succession plans that exceed NCUA requirements. Learn More:
https://successionnow.com/

ScreenSteps
ScreenSteps captures, delivers, and maintains trusted procedures so staff can work using readable, structured details as SOPs, training guides, and daily workflow aids.
https://www.screensteps.com/solutions/credit-unions

Card and Payment Solutions

Casap
Disputes and fraud automation platform that will transform a negative member experience into lasting loyalty. Address first-party fraud (or “friendly fraud”) easily.
https://www.cunastrategicservices.com/casap

FIS
Streamlined and simplified debit- and credit card processing on a flexible, end-to-end platform.For more information, contact Joe Reid at [email protected]

MessagePay
Revolutionizing credit union payment systems. Through a text message, members can initiate loan payments securely, eliminating complex logins or app downloads. Learn More:
https://www.cunastrategicservices.com/messagepay

SHAZAM
Member-owned debit card processor and independent payments network operator with fraud management and dispute resolution services. For more information, contact Jason Lesteberg at [email protected].
www.shazam.net

Fraud, Operations, and Branch & Facilities Solutions

Alert Alarm
All-island, reliable, locally delivered protection through advanced security, fire alarm, and life safety systems backed by 24/7 on-island monitoring.
https://www.alertalarmhawaii.com/

Amazon Business
What you know and love from Amazon, with specialized features for credit unions and business, including user- and product management administrative controls.
https://www.cunastrategicservices.com/amazon-business

Carefull
AI-based financial monitoring, identity theft protection, and credit monitoring that proactively catches small problems before they become big problems.
https://www.cunastrategicservices.com/carefull

Glory Global
Technology and hardware for every cash interaction in-branch and from pods, self-service, drive-thru, and back-office operations. Learn about Teller Cash Recyclers with this product sheet about Glory Global.For more information, contact Maria Rey at [email protected].

Illuma
Voice authentication technology that enables your contact center agents to welcome members over the phone as if they were visiting a branch in person.
https://www.cunastrategicservices.com/illuma

Nasdaq Verafin
Fraud detection and management, AML/CFT and BSA compliance, high-risk customer management, sanctions screening, and information sharing.
https://www.cunastrategicservices.com/nasdaq-verafin

Sharetec
Secure web-based, full-feature core Sharetec Velocity is 100% portable, accessed anywhere, from any device – from desktop, tablet, to laptop. Learn more: www.sharetec.com

Sovos
Modern compliance – One platform for your tax and regulatory compliance needs, including escheatment obligations that can vary from members in different states.For more information, contact Emily Cripe at [email protected]

Marketing, Member Engagement, and Lending Solutions

Abrigo
Financial intelligence to manage lending risk, portfolio and CECL risk, and anti-money laundering and fraud risk. Abrigo can build intelligence around your needs. Learn more:
www.Abrigo.com or contact Joe Heiman [email protected].

American Solutions for Business
Distributor of print, promotional products, eCommerce, and marketing solutions – including consultations and design services
for full-service support. For more information, contact
Karen Mendes at [email protected].

Constant AI
Technology-driven loan servicing and cross-selling – Runoff Guard to retain indirect members and member-driven self-service solutions.
https://www.cunastrategicservices.com/constant

Dealertrack
Solutions to effectively drive lending workflows and business strategies such as electronic vehicle title processing.

Eltropy
Specifically designed for credit unions – A platform for text messaging, video banking, secure chat, co-browsing, screen sharing,
and chatbot conversations. Learn more:

https://www.cunastrategicservices.com/eltropy

Finalytics.ai
Transform member data and behavior into real-time insights using AI. Deliver one-to-one personalized digital experiences that drive growth. Learn more:
https://www.cunastrategicservices.com/finalytics-ai

Love My Credit Union Rewards
Rewards and member-exclusive products
that make a difference – Leveraging the buying power of 126 million credit union members with TurboTax, H&R Block, and
Trust & Will services. Learn more:
http://www.lovemycreditunion.org/

Vericast
Solutions for marketing and member acquisition, payment cards, check printing, and contact center services. For more information, contact Tammy Bradburn at [email protected].

WINcentive Savings
Safe, sound, and secure – Motivating members to save regularly with an incentive. Learn more:
http://wincentivesavings.org/partner-with-us/

Zest AI
Delivering smarter, fairer, and more efficient lending with the power of AI for credit unions of all sizes.
www.Zest.ai

Community Partners
These partners, endorsed by HCUL’s Board of Directors and its Family Involvement Committee, offer opportunities for credit unions to provide direct support for members. Contact HCUL member relations officer Doug Mashino to learn about how to support or become involved with these partners.

Hawaii Homeownership Center
Hawai‘i HomeOwnership Center (HHOC) provides education, information and support to create successful first-time homeowners in Hawai‘i.
https://www.hihomeownership.org/

Hawaii Council on Economic Education
The Hawaii Council on Economic Education promotes and improves the teaching of economics in Hawaii’s public and private schools.
https://www.hcee808.org/

Hawaii LifeSmarts Competition
Hawaii’s ultimate consumer challenge for middle and high school students. Build real-world skills in finance, rights, safety, tech and the environment through fun online quizzes and epic competitions!
https://cca.hawaii.gov/lifesmarts/

Fundraising Partners
These partners are embraced by Hawaii’s credit unions for their wide community involvement. Campaigns led throughout the industry, including chapter- and individual-led fundraising efforts support Hawaii’s communities in need. Contact HCUL member relations officer Doug Mashino to learn about how to support or become involved with these partners.

Kapiolani Children’s Miracle Network
Kapiolani Medical Center for Women &
Children has been Hawaii's only Children's Miracle Network hospital since 1984. This means 100% of the money raised in Hawaii stays here to help our keiki.
https://giving.hawaiipacifichealth.org
/foundations/childrens-miracle-network/
To learn more about KCMN, contact Joe Block at [email protected].

Hawaii Foodbank
Hawaiʻi Foodbank’s mission is ‘to nourish our ʻohana today while we work to end hunger tomorrow.’https://hawaiifoodbank.org/
To learn more about becoming involved, contact Doug Mashino at [email protected].

Endorsed Business Partners, Vendors, & Community Partners

Leading Partners

Audit & IT, Administrative, and Balance Sheet Solutions

Audit & IT, Administrative, and Balance Sheet Solutions

Card and Payment Solutions

Fraud, Operations, and Branch & Facilities Solutions

Marketing, Member Engagement, and Lending Solutions

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