With higher deposit rates on the horizon, attracting core deposits has never been more important. Pinpoint top prospects and extend a personalized offer to improve your chances of success

October 2018

Hawaii is no stranger to the wrath of Mother Nature with its susceptibility to hurricanes, flooding, earthquakes, and other natural disasters.  As anticipated by experts, 2018 has progressed to be a very active year as the islands have had to prepare and respond to several natural disasters including the Kilauea volcano eruption on Hawaii Island and unpredictable hurricanes marching toward and sometimes through the islands. 

More than a decade ago, when the internet was still in its early growth phase, thieves didn’t have a lot of access to ATMs, their manuals or hardware components. Today, thieves can more easily purchase ATMs themselves, pick up cost-effective components, find detailed information about specific ATM models online and network with other hackers to gain insights on new attack methods.

Many credit unions are part of a nationwide shared branching network, so you can easily access your money at different credit union locations. There's a credit union for everyone! Join one today.

Celebrate International Credit Union Week by joining a credit union! 

It's going to be bigger, better, and brighter than ever before for the 10th CUNA GAC Crash! You won't want to miss this one!

CUCollaborate announced Hawaii Credit Union League is implementing JoinCU, CUCollaborate’s consumer eligibility validation solution, as a credit union search engine on its website.

Ever wonder why members don’t use your services to help them make informed financial decisions? Maybe it’s because they don’t understand the complexities of how a program works or they become frustrated by ever-changing rules. Learn how to avoid member confusion and create a more satisfying service experience for everyone.

Do your members know standard homeowner’s insurance will not cover hurricane damage? 

Designed as a central source of valuable data analytics, Lending Insights helps credit unions build deeper efficiencies and increase loan volume through its comprehensive set of solutions.

Every year, Farmers Insurance awards teachers with $2,500 and $100,000 grants through the Farmers Insurance Thank America’s Teachers program. This year, three Hawaii teachers have the chance to win $100,000 through the Farmers Insurance Dream Big Teacher Challenge!

Hawaii Central Federal Credit Union’s (HCFCU) new partnership with Excess Share Insurance (ESI) offers extended coverage which increases protection for members’ deposits.

The Department of Commerce and Consumer Affairs (DCCA) Office of the Securities Commissioner announced the start of the 2018-2019 season of LifeSmarts in Hawaii.  LifeSmarts is a free, fun, educational competition brought to Hawaii by the DCCA Office of the Securities Commissioner in partnership with your League and run by the National Consumers League. It tests middle and high school students nationwide on real-life consumer issues through online quizzes and in-person competition.

Financial Reality Foundation announced it won the $15,000 Strong Communities Award presented by the Federal Home Loan Bank (FHLB)of Des Moines.

We are excited to share our newest collection of designs for the holidays and beyond!

Life insurance presents a unique opportunity for credit unions to offer a service that strengthens long-term relationships with members and helps improve their financial futures.

To provide credit union board and supervisory committee members an opportunity to communicate, collaborate and share useful information with their peers, CUNA announced a new online community for credit union board members. The community is available to CUNA member credit unions.

The following credit unions located within Maui County will be closed today, September 12:

By Linda Meyer, John M. Floyd & Associates (JMFA) Regional Director

Isn’t it nice when things are just … done for you? As kids head back to school, for instance, it’s a relief to be able to order their supplies through the school’s parent-teacher organization.

TruStage, CUNA Mutual Group’s consumer brand, announced recently its simplified-issue life insurance products have exceeded $6 billion in issued coverage.

Buckley Technology Group (BTG) has partnered with KnowBe4, the world’s largest platform for security awareness training, to help clients manage the ongoing problem of social engineering. (Social engineering is the use of deception to manipulate individuals into divulging confidential or personal information that may be used for fraudulent purposes.)

John Furtado, Pearl Hawaii Federal Credit Union Vice President of Electronic Services, was recently presented with a U.S. Department of Defense Patriotic Employer Award. Furtado was recognized for extraordinary support for his employee serving in the United States Army Reserve.

The Federal Home Loan Bank of Des Moines (FHLB Des Moines) announced The Financial Reality Foundation in conjunction with Alaska USA FCU, Credit Union 1, Northern Skies FCU, Tongass FCU, Aloha Pacific FCU, Hawaii USA FCU, and Hawaiian Financial FCU (fka Hawaiian Tel FCU), has been selected as one of seven competing for $15,000 to use to further promote economic development opportunities in their community.

Hawaii Credit Union League was privileged to participate in the Kapili ‘Oihana Internship Program (KOIP). In its 10th year, KOIP aims to fulfill Bernice Pauahi Bishop’s legacy of developing industrious men and women through collaboration with employers in the community. (Bernice Pauahi Bishop founded Kamehameha Schools and believed education would offer her people hope and a promising future.)

Hawaiian Tel Federal Credit Union (HiTel FCU) changed its name and is now Hawaiian Financial Federal Credit Union (Hawaiian Financial FCU). The name change became official on August 31, 2018.

The amount of records and information created has increased 100% YOY since 2016. This means that having sound information governance and records management is more crucial than ever before.

Our friends in Florida prefer pens. Our colleagues in Colorado enjoy drinkware. Our peers in Washington love their performance fabrics. But what kind of “swag” do Hawaii residents want?

Each year, CUNA Mutual Groups sends one of its executives to Hawaii to keynote International Credit Union Day events and visit credit unions on each island. This year, Linda Nedelcoff senior vice president, chief human resources officer for CUNA Mutual Group with joining us for ICU Week.

As regulators shift focus, fully disclosed financial services still matter.

by Cheryl Lawson, EVP-Compliance Review 

Western CUNA Management School Hawaii O’hana (fka Alumni Association) will be holding its 18th Annual Sam Saplot Memorial Scholarship Golf Tournament on Thursday, November 15, 2018 at the Kaneohe Klipper Golf Course located on Oahu. Proceeds fund scholarships for Hawaii’s future credit union leaders to attend Western CUNA Management School.

International Credit Union Day is Thursday, October 18, 2018. CUNA provides credit unions with all the resources needed to have a successful celebration.

Websites are an important part of regulatory compliance for your credit union. Your website needs to have an independent audit verifying compliance and security. Buckley Technology Group (BTG) offers a single audit of your website or, to better protect your credit union, a periodic maintenance program. The periodic maintenance program ensures your credit union will always remain in compliance.

More credit unions are offering credit cards to members. For credit unions new to a card program, it can be overwhelming at best and downright scary at worst with set-up requirements, fees, and myriad other details that must be addressed.  Compliance and risk are major concerns, but more importantly are how a credit card program benefits your members and the credit union.

Gather Federal Credit Union (formerly known as Kauai Community Federal Credit Union) is hosting its 19th Annual Charity Golf Tournament on Saturday, September 8, 2018 at the Puakea Golf Course.  You are invited to participate as a golfer and/or as a Corporate or Hole Sponsor.

Online registration will be available soon! You can sign up for the Sam Saplot Memorial Scholarship Golf Tournament now.

Card@Once® is your credit union’s affordable solution for in-branch magnetic or chip-enabled card personalization and issuance.

CU Direct’s Lending Insights understands the importance of staying ahead and on top of the all-new Current Expected Credit Loss (CECL) model. Over the past twenty years, Lending Insights has been proactively collecting credit union data with the goal of building a stronger foundation to accessing predictive analysis.

Sign up for this free webinar brought to you by CUNA Strategic Services and LendKey.

First established in 2002, National Records and Information Management (RIM) Month emphasizes the need for good record keeping and information management in both business and in life. It is celebrated every April and is a great time to conduct a spring cleaning of your records. This month, we’re sharing RIM best practices to ensure your information is secure, compliant and easy to find all year long.

By Gerry Singleton, Vice President – Credit Union System Relations

Strategic planning is both an obligation and an opportunity. Credit unions who plan well, execute well and employ innovation are the ones you read about today … growing faster, staying more relevant and becoming financially stronger.

Mark your calendar and set your radio to KSSK for 12th Annual Radiothon for Kids, a benefit for Kapi‘olani Medical Center for Women & Children.

For more than three months, Hawaii Community Federal Credit Union’s staff and members dedicated themselves to support cancer research, acknowledge survivors and honor those who lost their battle against the disease.

Mark your calendar and sign up for 18th Annual Sam Saplot Memorial Scholarship Golf Tournament, a benefit to fund Western CUNA Management School Hawaii Ohana Scholarships.

The 109 students of Western CUNA Management School's (WCMS) Pi class of 2018 received their diplomas at a graduation ceremony held at Pomona College in Claremont, CA on July 19. Hawaii graduates included Suzanne Naweli, Schofield FCU; Lester Mako Okazaki, CU Hawaii FCU; Charity Texeria, Lanai FCU; and Kyle Williamson, Valley Isle Community FCU. The event marked the conclusion of the 59th annual session of WCMS.

Would you like to offer credit union members an all-in-one solution that simplifies their lives and saves them time and money? Now you can.

Alert! Kelley Blue Book (KBB) Karpower Online (KPO) will no longer be available after August 2018. 

 by Jim Bullard, risk management senior consultant for CUNA Mutual Group

Mahalo to participating Hawaii credit unions for making Financial Reality Fairs in Hawaii's schools a huge success.

It may feel like summer has just begun, but soon enough parents everywhere will rejoice as the weather begins to cool and their kids return to school.

Hickam Federal Credit Union announces Scott Kaulukukui as its new President and Chief Executive Officer effective July 16, 2018. 

Don't be barking up the wrong tree while you're looking for love in all the wrong places!

Agencies offer guidance to identify common fraud schemes.

We'll soon be making a series of email enhancements. These changes will help us serve you better, delivering information on webinars and training tailored to your wants and needs. Simply stated: fewer emails, more relevant content, everyone goes home happy.

Your League is happy to announce a joint marketing agreement with Wisconsin Automated Clearing House Association (WACHA) and Payment Advisory Resource, Inc. (PAR) to provide support to its members to help them maintain compliance, improve operational processes, and mitigate fraud and risks.

Effective July 2, 2018, Hāmākua Coast Community Federal Credit Union officially changed its name to Hāmākua Federal Credit Union.

Funding for the 100 million dollar initiative will ensure sustainability.

Laura Aguirre, CEO of Hawaii First FCU, highlights how Hawaii First FCU is maximizing impact by pairing financial counseling with Kilauea relief dollars.

Hawaii Community FCU held its meet and greet at its Kaloko branch.

Three Hawaii credit unions were ranked in the recent Forbes Best-In-State Banks and Credit Unions list. HFS Federal Credit Union was named Hawaii’s best credit union, with a score of 92.29, and was followed by Hawaiian Tel Federal Credit Union (88.51) and HawaiiUSA Federal Credit Union (82.05).

Here’s a great offer for Hawaii Credit Union League business partners! You and your employees can save an average of $427* on auto insurance with Farmers Insurance Hawaii! The same great deal offered to credit unions and their members is now open to League business partners and their employees.

Over the past five years, multicultural consumers* have accounted for 100 percent of the U.S. population growth and 61 percent of credit union membership growth. As the population becomes increasingly diverse, understanding cultural differences might cause credit unions to reconsider their communication messages and product delivery channels.

When’s the last time you visited the Partner Center? We have added several new marketing materials in the Partner Center, available now, to help your credit union promote the value of Sprint to your members.

The world of financial services moves quickly and as credit union professionals, so do we. Hawaii Credit Union League is proud to partner with CU Solutions Groups to bring you a fresh edition of CU TrendScan for those who want to stay up-to-date on technology, marketing, and HR performance in the credit union industry. You can read the publication for free at CUTrendScan.com.

HCUL has three used office desks available for free – one large wood desk with three drawers; one small metal desk with two drawers; and one large three drawer metal desk. If interested, please contact Tracy at 203.6401 or This email address is being protected from spambots. You need JavaScript enabled to view it..  There is no charge for these desks and your credit union is responsible for pick-up.

Each month, CUNA collects data from hundreds of credit unions nationwide and analyzes it to compile a free monthly CUNA Financial and Statistical Trends report on major industry trends.

BTG collaborated with Filene Research Institute to deliver a simulated pandemic disaster event immersing i3 participants into a unique disaster recovery test.

CUNA Mutual Group is proud to be part of a movement that puts people first, drives innovation, and cares about the well-being of its members.

ULEND Academy is a lending GAME CHANGER. No more wasted hours in classes with great ideas that are hard to implement in real life! ULEND Academy is a hands-on, customized experience that propels lenders from transactional to consultative, meeting members’ full financial needs.

President Donald Trump will nominate Rodney Hood to serve on the NCUA board in the seat currently held by board member Rick Metsger.

In case you weren’t able to view this webinar live at 7:00 am on Tuesday, the recorded version is now available.

Farmers Insurance Hawaii offers auto, homeowners’, renters, and home protection insurance products (hurricane, flood & dwelling fire) for Hawaii Credit Union League (HCUL) member credit unions.

Make sure your strategies align with account holder needs

Private student lending is a $100 billion dollar market opportunity.

Millennials are technology natives who are pushing the rest of the world forward, toward increased connectivity. By embracing a more mobile-friendly institution and offering mobile banking solutions that appeal to millennial customers, financial marketers will fuel the preference for mobile interactions.

Corporate America Credit Union and its President/CEO, Pete Pritts of Irondale, Alabama, provided a generous donation to help residents displaced by the lava flow occurring in the Puna community of Hawaii Island.

CUNA Mutual Group’s Tim McAdow shares his experience running the Credit Union Cherry Blossom Run.

In the past two years, more and more financial institutions are receiving demand letters alleging their websites are a violation of Title III of the Americans with Disabilities Act (ADA).

Hawaii State FCU chose LoanEngine, which delivers multi-product, recurring prescreened offers for auto, credit card, personal and other consumer loans.

Get a quote and a free huli huli chicken dinner from Farmers Hawaii!

By: Richard Miller, Executive Vice President, John M. Floyd & Associates (JMFA)

You might think it's a bit early to even think about 2019, but now is the time to order your 2019 calendars to get in on the price breaks. The best thing is that you can place your order today and get delivery and the invoice in November or December.

By Kelly Flynn, JMFA National Director
Before you buy a used car, you take it to a mechanic. When you’re under the weather, you go to a doctor. When you face a dilemma, you consult a trusted friend. We’re all accustomed to getting a second opinion for the simple reason that we don’t know what we don’t know.

HOCU (Honolulu Federal Credit Union) announced Tia-Lynn Leong as its new operations manager.

Offering a great credit card is one of the best ways a credit union can bring value to its current and potential members.