Solutions for Credit Unions

Exclusive Pricing for Credit Unions: Strategic Business Partners

HCU Services Corporation staff conducts research based on the collective needs of credit unions, identifies the best service providers, negotiates favorable terms and conditions, awards contracts, markets programs to credit unions, and administers programs. Strategic business partners are selected on their ability to provide turnkey solutions, exceptional service, and competitive pricing.

Advertising Specialties

American Solutions for Business provides high-quality promotional products, fast delivery times, and prices to fit all budgets with customization and relevant recommendations. It operates with a single layer of corporate management, which reduces overhead and enables customers to enjoy greater value per purchasing dollar. Contact Caressa Wicks or Karen Mendes.

Auditing Solutions

CU Pacific Audit Solutions, LLC
Provides professional auditing, including fraud audits and bond claims assistance, accounting, and related services exclusively to credit unions at competitive prices. Contact Tracey Itoman

Card Programs

FIS offers complete turnkey credit card processing services inclusive of card issuing, risk management, plastics, and marketing services that take credit programs from setup and launch to market retention and support. Contact Grant Kashiwabara or Becky Jandoc.

SHAZAM offers debit and network processing and ATM network and processing. Contact Jason Lesteberg at 763.233.2674

Contract Renegotiating Services

Contract Optimizer provides a free expert analysis of your service contracts to discover areas of savings and improved service. By managing the process, JMFA saves your staff time and provides unbiased recommendations. Contact Becky Jandoc.

Digital Resource Center

AdvantEdge Digital Resource Center helps credit unions grow, compete and create memorable financial experiences. The digital lending solution provides a transparent, seamless experience to both members and loan officers, and expands access to the loan application process for more consumers. Contact Becky Jandoc.

Education and Research

CU TrendScan is a free quarterly digital publication that explores trends within the credit union industry.

Electronic Lien and Title Service

Dealertrack Collateral Management Services, Inc. provides expertise in title administration, including electronic lien and titling, and is among the largest title management companies in the United States. Affiliation with all 50 states gives CMS insight into evolving legislation impacting the titling process. Contact Jerry Saros

Financial Management Programs

CUNA Brokerage Services, Inc. (CBSI) helps credit union members reach their financial goals through comprehensive personal financial management program. Contact Lesley Makekau or Lynn Nakasone

Vericast is a leading provider of customer engagement solutions that help connect businesses and people how, when, and where it matters. The company offers payment tools such as checks and cards; and marketing services such as deposit and loan acquisition programs, digital marketing, performance analytics and promotional products for businesses. It deploys these solutions holistically, across print, phone, and digital channels, ensuring that the customers of its world-class client base enjoy a consistently superior experience. Contact Doug Hann

Fraud Detection

Verafin provides a cloud-based, secure software platform for fraud detection and management, BSA/AML compliance and management, high-risk customer management, and information sharing. Contact Grant Kashiwabara or Becky Jandoc

HR Performance Solutions

CU Solutions Group offers performance and compensation solutions that enhance engagement and productivity.
Contact Leslie Norush

Insurance Products

CUNA Mutual Group offers a wide variety of insurance products, from bond coverage to credit disability and term life. Lending expertise also helps credit unions increase loan portfolios. Contact Lesley Makekau or Lynn Nakasone

Farmers Insurance Hawaii offers special discounts for credit union members on auto insurance, including discounts for being a homeowner, claims-free, and for purchasing a homeowners, renters, hurricane, flood, or dwelling fire policy through Farmers Insurance Hawaii. Contact Melanie Joseph

Lending & Credit Risk/CECL/ALM

Abrigo offers a full suite of ALM, credit, lending, and portfolio risk products to aid member credit unions in streamlining loan origination, enhancing credit analysis, optimizing their portfolio risk, and making better strategic decisions. Contact Laura Wahl

Lending Software Solutions for Credit Unions

Origence provides solutions that evolve with today’s rapidly changing lending landscape. From fully integrated origination technology to expert-led services, we have the solutions that enable credit unions to make more loans and improve efficiencies. Contact Andrea Hussey-Leong

Zest AI helps credit unions and banks answer their most important question: Who do I lend to? Zest’s Model Management System lets lenders break the limitations of traditional credit scores to identify good borrowers overlooked by legacy techniques. Contact Robert Boxberger

Marketing Solutions

CU Solutions Group offers marketing solutions that grow membership, increase service usage, and build loyalty. Contact Leslie Norush

Mass Communication System

Everbridge Mass Notification is a comprehensive notification system keeps everyone informed before, during, and after all events whether emergency or non-emergency. Enables users to send notifications to individuals or groups using lists, locations, and visual intelligence. Contact Grant Kashiwabara

Membership Enhancement Programs

Eltropy allows credit unions to communicate with their members using text messaging and timely, relevant content. Contact Grant Kashiwabara or Becky Jandoc.

Illuma Labs is a Credit Union Service Organization (CUSO), specializes in voice authentication software for call centers. Contact Grant Kashiwabara or Becky Jandoc.

InterLutions provides innovative solutions to the credit union industry and movement. Its flagship product, I-Care, provides enhanced medical insurance benefits to credit union employees at lower costs. Contact Grant Kashiwabara or Becky Jandoc.

Love My CU Rewards offers exclusive incentives from U.S.-based companies to increase membership and satisfaction while providing an economic stimulus and reinvesting in community services. Receive free marketing kits and more when your credit union signs up. Contact Becky Jandoc

POPi/o is the world’s premier provider of video banking solutions that enable human interactions that are easy, convenient and efficient. Contact Grant Kashiwabara or Becky Jandoc

WINcentive® Savings is a prize-linked savings account that offers members the chance to win cash prizes from a statewide drawing pool, with chances to win monthly quarterly, and an annual prize. Contact Grant Kashiwabara or Becky Jandoc

Zogo is a gamified financial literacy app educates, engages, and attracts young people, teaching sound financial fundamentals and rewarding users for learning. Contact Grant Kashiwabara or Becky Jandoc

Office Solutions

Excalibur Print Systems & Supplies is Hawaii’s premier laser printer management company offering lower cost printer cartridges to full-service fleet management. Contact Aaron Chan

Overdraft Privilege Program

Overdraft Privilege Program provides a valuable, fully compliant service to members including recommendations for disclosures, notifications, member education materials, and procedural changes reviewed by state and federal examiners without criticism or negative remarks. Contact Becky Jandoc.

Security Solutions

Alert Alarm Hawaii is one of the largest full-service security companies in Hawaii and one of the largest independent security companies in the United States and is the only one in Hawaii with a certified local monitoring center. Contact Antoinette Boilard

Strategic Advisory Solutions

CUSG’s Strategic Advisory Solutions advisors’ deep knowledge of strategy and deliberation are invaluable to fleshing out ideas, identifying gaps and reaching consensus among leadership. Contact Becky Jandoc

Technology Solutions

CU Solutions Group offers secure and reliable design, hosting, and mobile solutions for remote service delivery. Contact Leslie Norush

Intech Hawaii’s proactive risk management and rapid incident response helps credit unions protect their assets and reduce the potential impact of cyber-attacks and compliance issues. Contact Terence Tang

Vendor Management/Business Continuity/Disaster Recovery/Information Security

Buckley Technology Group provides credit union compliance solutions and audit/consulting services. This includes vendor management outsource programs, IT & information security audits and assessments, business continuity & disaster recovery program development and testing, and ISSAC Online software to manage compliance programs, perform risk assessments, and meet regulatory requirements.
Contact Tim Buckley

Business Solutions for ​credit union success