Exclusive Pricing for Credit Unions: Strategic Business Partners
HCU Services Corporation staff conducts research based on the collective needs of credit unions, identifies the best service providers, negotiates favorable terms and conditions, awards contracts, markets programs to credit unions, and administers programs. Strategic business partners are selected on their ability to provide turnkey solutions, exceptional service, and competitive pricing.
Alert Alarm Hawaii/National Fire Protection is one of the largest full-service security companies in Hawaii and one of the largest independent security companies in the United States. It is the only one in Hawaii with a certified local monitoring center. Contact Antoinette Boilard
Abrigo maintains an integrated automatic portfolio risk management solution making it easy to gain maximum insight and efficiency by connecting stress testing, calculating expected credit losses, economic forecasting, budgeting, asset/liability modeling, and more. Contact Grant Kashiwabara or Becky Jandoc.
Audit Solutions
Buckley Technology Group’s ISSAC Online is a comprehensive, fully customizable solution to streamline compliance within enterprise risk management programs. Contact Elizabeth Esposito
CU Pacific Audit Solutions, LLC provides professional auditing, including fraud audits and bond claims assistance, accounting, and related services exclusively to credit unions at competitive prices. Contact Tracey Itoman
Card Solutions
FIS offers complete turnkey credit card processing services including card issuing, risk management, plastics, and marketing services that take credit programs from setup and launch to market retention and support. Contact Grant Kashiwabara or Becky Jandoc
SHAZAM, Inc. helps credit unions compete by being a service-focused financial services and payments provider. SHAZAM reinvests profits into the products and services credit unions use every day so they can best serve their members.Contact Jason Lesteberg at 763.233.2674
Check Solutions
Vericast’s check solutions offer a seamless, digital-first member and branch check ordering experience. With a simplified mobile-optimized program, credit unions can improve operational efficiency and increase check order capture across channels. Contact Grant Kashiwabara
Dealertrack Collateral Management Services, Inc. provides expertise in title administration, including electronic lien and titling, and is among the largest title management companies in the United States. Affiliation with all 50 states gives CMS insight into evolving legislation impacting the titling process. Contact Jerry Saros
Fraud Detection
Abrigo’s suite of financial crime compliance tools integrate to provide more resources that focus on suspicious activity. This software utilizes artificial intelligence to create smarter alerts and reduce false positives. Contact Grant Kashiwabara
Nasdaq Verafin provides a cloud-based, secure software platform for fraud detection and management, BSA/AML compliance and management, high-risk customer management, and information sharing. Contact Grant Kashiwabara or Becky Jandoc
HR Performance Solutions
CU Solutions Group offers HR Performance Solutions to help enhance a culture that focuses on attracting, developing, and retaining top talent. Performance Pro, Compease, and The Learning Center help credit unions achieve their goals. Contact Leslie Norush
Information Technology Solutions
Cyberuptiveprovides businesses of all sizes with security advisory, compliance, and management support services, offering relief from the challenges associated with maintaining advanced security in-house. Contact [email protected]
Intech Hawaii’s proactive risk management and rapid incident response helps credit unions protect their assets and reduce the potential impact of cyber-attacks and compliance issues. Contact Terence Tang
Insurance Services
TruStage offers a wide variety of insurance products, from bond coverage to credit disability and term life. Lending expertise also helps credit unions increase loan portfolios. Contact Lynn Nakasone
Lending Solutions
Abrigo’s loan origination software allows your credit union to automate the processes most important to your team while replacing data silos. These solutions combine for greater data efficiency and reporting power. Contact Becky Jandoc
Origence provides solutions that evolve with today’s rapidly changing lending landscape. From fully integrated origination technology to expert-led services enable credit unions to make more loans and improve efficiencies. Contact Andrea Hussey-Leong
Zest AI provides intelligent, automated AI lending for credit unions of all sizes. Expand access to lending for more members without additional risk, lend more inclusively to underserved borrowers, reduce delinquencies and charge-offs, and delight members with instant decisioning. Contact Grant Kashiwabara
Electronic Lien and Title Service
Dealertrack Collateral Management Services, Inc.provides expertise in title administration, including electronic lien and titling, and is among the largest title management companies in the United States. Affiliation with all 50 states gives CMS insight into evolving legislation impacting the titling process. Contact Jerry Saros
Vericastis a leading provider of customer engagement solutions that help connect businesses and people how, when, and where it matters. The company offers payment tools such as checks and cards; and marketing services such as deposit and loan acquisition programs, digital marketing, performance analytics and promotional products for businesses. It deploys these solutions holistically, across print, phone, and digital channels, ensuring that the customers of its world-class client base enjoy a consistently superior experience. ContactDoug Hann
Fraud Detection
NasdaqVerafinprovides a cloud-based, secure software platform for fraud detection and management, BSA/AML compliance and management, high-risk customer management, and information sharing. Contact Grant Kashiwabara or Becky Jandoc
HR Performance Solutions
CU Solutions Group offers performance and compensation solutions that enhance engagement and productivity. Contact Leslie Norush
Insurance Products
TruStage offers a wide variety of insurance products, from bond coverage to credit disability and term life. Lending expertise also helps credit unions increase loan portfolios. Contact Lynn Nakasone
Marketing Solutions
American Solutions for Business provides high quality promotional products, fast delivery times, and prices to fit all budgets with customization and relevant recommendations. A single layer of corporate management reduces overhead and enables customers to enjoy greater value per purchasing dollar. Contact Karen Mendes
CU Solutions Groupoffers effective technology-enabled marketing solutions for your credit union and members. They help drive awareness and engagement with both current and potential members with website design and hosting and member experience measurement services. Contact Leslie Norush
Vericast offers digital marketing, performance analytics and promotional products. These solutions are deployed holistically across print, phone, and digital channels, ensuring members enjoy a consistently superior experience. ContactDoug Hann
Mass Communication System
Everbridge Mass Notificationis a comprehensive notification system keeps everyone informed before, during, and after all events whether emergency or non-emergency. Enables users to send notifications to individuals or groups using lists, locations, and visual intelligence. Contact Grant Kashiwabara
Membership Engagement Programs
Love My CU Rewardsoffers exclusive incentives from U.S.-based companies to increase membership and satisfaction while providing an economic stimulus and reinvesting in community services. Receive free marketing kits and more when your credit union signs up. Contact Becky Jandoc
WINcentive is a prize-linked savings program exclusively for credit union members, Saving money can be hard and WINcentive makes it easier – and fun! Contact Grant Kashiwabara or Becky Jandoc
Zogois a gamified financial literacy app educates, engages, and attracts young people, teaching sound financial fundamentals and rewarding users for learning. Contact Grant Kashiwabara or Becky Jandoc
Member Growth and Retention
Carefull is a set of member protections and tools that includes a proprietary, AI-powered service to safeguard older adult finances: elder-specific account, identity, and credit and home title monitoring. Contact Grant Kashiwabara
Eltropy Grow Deposits Suite attracts new members, activates indirect members, and expands product usage among current members to grow deposits with text messaging, video banking, and appointment management. Contact Grant Kashiwabara or Becky Jandoc
Vericast is a leading provider of member acquisition and retention solutions that engages members with relevant offers. Contact center solutions for inbound and outbound support, card and check solutions engage members. ContactDoug Hann
Office Solutions
American Solutions for Business offers standardized envelope styles to manage your cost, reduce storage/inventory challenges, and promote the credit union difference. Satisfaction guaranteed or your order is reprinted. Contact Karen Mendes
Overdraft Privilege Program
Overdraft Privilege Program protects your members with a written 100% compliance guarantee to protect your CFI. Stay one step ahead with a comprehensive and compliant overdraft consulting program that evolves year after year. Contact Grant Kashiwabara
Vendor Contract Negotiations
Advantage by JMFA provides a regular audit of your vendor contracts, givng you valuable insight on significant savings opportunities and improved contract terms and service upgrades. Contact Grant Kashiwabara
Vendor Management Solutions
Buckley Technology Groupoffers vendor management services tailored to meet each of your credit union’s needs and ensures all requirements of a controlled vendor management program are satisfied. Contact Elizabeth Esposito
Wealth Management Solutions
TruStage™ Wealth Management Solutions with alliance partner LPL Financial is designed to simplify and streamline your investment services to support your credit union’s growth while prioritizing the recruitment and development of your advisors. Contact Lynn Nakasone[email protected]