This is a listing of job opportunities in credit unions and related organizations in Hawaii. If you are interested in a particular job, respond directly to the credit union. Hawaii Credit Union League acts as a clearinghouse for this listing and cannot assume responsibility for the validity of their descriptions.
Submissions to the Hawaii Credit Union League CU Classifieds can be submitted by e-mail to info@hcul.org. Please indicate the dates you want your classified ad posted. All classified ads will be taken off this list after three months.
Hawaii Law Enforcement FCU Posted April 17, 2024
CHIEF LENDING OFFICER This individual will oversee all functions of the loan department. Responsibilities will include:
Planning, analyzing, organizing, and directing the Credit Union's consumer and residential (mortgage and home equity line of credit and junior lien) loans,
Member insurance products
Asset recovery/collections
Participate in strategic planning and development of Credit Union policies, procedures, and goals
Development and implementation of organizational policies and procedures that shall comply with external regulations
Maximizing lending activities to generate quality loan volume that is profitable to the Credit Union and is also in the member's best interest
Support and lead the consumer loan, residential loan, and collection departments
Institute department structure that fosters the development of an effective and knowledgeable team while ensuring that all lending services are professionally delivered and members are well served.
Qualifications
Bachelor's degree in finance/related field or an equivalent combination of formal training and experience
Thorough knowledge of Credit Union loan products and applicable policies and standards
Understanding government regulations and legal requirements involving lending, collections, insurance, and related functions
Understanding of components of a financial statement and tax return
Five to ten years of progressive lending experience in a Credit Union or similar financial institution
Strong leadership, supervisory, and interpersonal skills
Good organizational, managerial, and problem-solving abilities
A high level of analytical skills
Proficient in operating related computer applications and business equipment
Excellent written and verbal communication skills
MEMBER SERVICE REPRESENTATIVE I Processes member transactions courteously and accurately. Assists members with their financial needs by cross-selling and recommending products to meet their goals. Understands and adheres to federal, state and company regulations and policies. Qualifications
High school diploma or GED
Detail oriented
1 year of previous bank or credit union experience preferred
MEMBER SERVICE REPRESENTATIVE II Ability to processes member transactions courteously and accurately with minimal supervision. Capable of handling more complex member transactions. Familiar with a broad array of Credit Union products and services. Uses this knowledge to assists members with their financial needs by cross-selling and recommending products to meet their goals. Assists members with home banking and requests for incoming and outgoing wire transfers. Understands and adheres to federal, state and company regulations and policies. Qualifications
High school diploma or GED
Detail oriented
2 years’ previous bank or credit union experience preferred
Ability to identify and resolve issues
Member Support Representative (Call Center) Possesses excellent telephone etiquette and interpersonal skills. Has strong working knowledge of credit union products and services to include credit and debit cards, product guides, loan payments and home banking. Supports the operations team by providing coverage at branches as needed, and reviewing dormant accounts, share certificates, and file maintenance. Qualifications
High school diploma or GED
Detail oriented
3 years’ previous bank or credit union experience in a call center preferred
Ability to identify and resolve issues in a timely manner
Hickam FCU - Various Positions Posted April 17, 2024
Compliance Officer Full-time | Pearl City | $20.68 to $34.62; salary to commensurate with experience Under the general direction of the Compliance Manager, assists in the management and implementation of department processes, monitoring internal controls, providing evaluation of department programs and procedures, and working with other department management to ensure the credit union is in compliance with Federal and State laws and regulations. The ideal candidate shall possess a College degree in Business, with at least three (3) years' experience in job related capacity, or equivalent combination of education and work experience. Must have working knowledge of a computer with an emphasis on Microsoft Office. Knowledge of credit union lending and operations, products and services, and operational policies and procedures preferred.
Assistant Branch Manager I Full-time | Kaneohe Branch | Salary Range: $16.83 - $31.25; salary to commensurate with experience Under the general direction of the Branch Manager, assists the manager in managing all activities at the branch including management, training, security, operations, and member services with the credit unions business plan incorporated. The successful candidate shall possess a college degree with two (2) or more years of operations service with a financial institution, or equivalent education and experience; and the ability to communicate effectively both verbally and in writing. Must have a working knowledge of computers with an emphasis on Microsoft Office.
Loan Assistant Full-time | Pearl City | Salary Range: $14.19 - $20.92; salary to commensurate with experience Under the direction of the Assistant Loan Manager supports the loan-making function of the Loan Department by providing efficient and effective loan services to our internal/external members and potential members and assisting with the audit functions to ensure proper order of loan documents and set-up of all loans, with strong emphasis in mortgage loan products. The ideal candidate shall possess a high school diploma or equivalent with at least one (1) years' experience in similar job function and responsibilities with a credit union or similar type financial institution, or equivalent education or work experience.
Member Relations Representative I Full-time |Mililani Branch/Pearlridge Branch | Salary Range: $14.91 - $22.60; salary to commensurate with experience Under the direction of the Assistant Branch Manager provides quality and efficient member service by processing various transactions and opening new accounts. Cross-sells the various products and services the credit union offers to members according to the member’s needs. Employees will be required to meet and greet members as they enter the branch and meet the physical requirement of continuous standing at the pods, as well as walking through the lobby. The ideal candidate must have excellent communication and interpersonal skills, a high school diploma or equivalent with experience in cash handling and customer service-related positions. Must have a working knowledge of computers with emphasis on Microsoft Office applications, tablets, and mobile devices.
Mortgage Loan Officer Full-time | Pearl City | $16.83 to $31.25; salary to commensurate with experience Under the general direction of the Mortgage Loan Operations Manager, the Mortgage Loan Officer’s primary function is to examine, evaluate, and authorizes or recommends approval and/or denial of member applications for mortgages and, home equity lines of credit (HELOCS) and provides financial counseling while incorporating the credit unions business plan. The ideal candidate shall possess a high school diploma with at least two (2) years’ real estate and consumer lending experience as a loan officer in a credit union or similar type of financial institution, or equivalent education and work experience. Must have a working knowledge of computers with an emphasis on Microsoft Office.
Senior Credit Representative Full-time | Pearl City | Salary Range: $16.83 - 31.25; salary to commensurate with experience Under the general direction of the Credit Manager, the Senior Credit Representative will assist in directing and managing all activities of the Credit Department including management, training, operations, and member service. The ideal candidate should possess a college degree in Business with at least three (3) years' experience in job related capacity or an equivalent combination of education and work experience. Must have a working knowledge of computers with an emphasis on Microsoft Office.
Administration Manager Full-time | Pearl City | $24.04 to $40.20; salary to commensurate with experience Under the general direction of the Director of Administration, directs and manages office services and related activities, including developing and supervising programs for the maximum utilization of services, equipment, supplies, and facilities while incorporating the credit union's business plan. The ideal candidate shall possess an Associate’s degree with at least three (3) years’ work experience in facilities management and two (2) - three (3) years' supervisory experience; basic maintenance experience is preferred but not necessary. Must have a working knowledge of computers with an emphasis on Microsoft Office.
Greeter Full-time | Pearl City | $14.19 to $20.92; salary to commensurate with experience Under the direction of the Administration Manager/Director, acknowledges and welcomes all members/visitors to the head office. The ideal candidate should possess a high school diploma. Must have a working knowledge of computers with an emphasis on Microsoft Office and be able to communicate effectively verbally and in writing with internal and external members.
Please send resume and salary requirements to: Hickam Federal Credit Union Attn: Human Resources Department P.O. Box 30025, Honolulu, HI 96820
Seeking an experienced Consumer Loan Officer to join our team! Must be detail oriented, well organized, high energy, excellent people skills, have a positive attitude and be able to problem solve and multi-task. General duties include receiving and reviewing loan applications, providing information on loan products and services, evaluating and underwriting consumer loans based on established policies and procedures, provide basic credit education to applicants, and conduct loan closings. Requirements-
High School diploma or equivalent
Minimum of 1-year experience in consumer lending
Working knowledge of consumer loan underwriting and consumer loan products.
Computer experience in Excel, Word, and Outlook.
Must be available to work Monday – Friday and rotating Saturdays We offer competitive pay, good benefits such as employer matching 401(k), health, dental and vision insurance, paid time off and casual dress days! Please email your resume to: humanresources@hawaiifcu.org or mail to Hawaii Federal Credit Union 1244 Kaumualii Street Honolulu, HI 96817
Big Island FCU Posted April 4, 2024
Hawaii Central FCU Posted on March 27, 2024
ELECTRONIC SERVICES SPECIALIST
Primary Responsibilities: Assist members with the use of credit union digital products and services. This includes receiving, prioritizing, documenting and actively resolving member help requests. Responsible for keeping all departments updated with latest products, service improvements, and current promotions to insure alignment and achievement of Hawaii Central’s strategic plans, initiatives and goals.
Essential Duties: Assists in performing the daily functions of the compliance area. Monitor to ensure that policies and procedures and related forms meet regulatory requirements and timeframes as required by the respective regulatory agency. Ensures that written compliance-related policies and procedures are updated on a timely basis and that all impacted staff is trained on updates to policies and procedures.
Assist members with enrolling and using credit union digital products and services such as, but not limited to; home banking, online bill pay, mobile banking, video banking and etc.
Field and resolve help requests from members via online, telephone, video or walk-ins, in a courteous manner.
Track and evaluate usage of services and resolutions by reviewing various reports, and analyze trends.
Identify and learn appropriate software and hardware (including updates) needed to support members.
Develop troubleshooting documentation for staff as well as members.
Educate members and staff of digital products and services.
Review audit reports to monitor for possible internal or external security concerns.
Assist with outgoing and tracking of ongoing member communications, including but not limited to quarterly newsletters, e-mail blasts, Annual Reports, Member Surveys, corporate updates, etc.
Provide positive member experiences at every touch point (multiple delivery channels). Provide members with information concerning the credit union, its products, services and policies.
Assist with implementation and reports tracking the credit union’s promotional campaigns, events, products and services.
Setup and maintenance of A2A/P2P member payments
ACH Processing
Other Duties:
Represent HCFCU in community events, as appropriate.
Actively participate in credit union functions.
Other duties as assigned.
Minimum Qualification Requirements:
High School Diploma or equivalent and/or 1 year work experience in related field.
Must be a self-starter and organized to meet deadlines with the ability to simultaneously manage multiple projects.
Proven analytical and problem-solving skills.
Excellent written and oral communication skills.
Must be proficient in the following: Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
AAP Certified (or willing to be certified)
COMPLIANCE CLERK II
Primary Responsibilities: Assists the Credit Union’s Compliance/BSA department with the monitoring, coordination, and completion of all regulatory documents for compliance with all federal and state regulations relating to the credit union. Stays abreast of current regulatory and legislative trends and issues impacting the credit union.
Essential Duties: Assists in performing the daily functions of the compliance area. Monitor to ensure that policies and procedures and related forms meet regulatory requirements and timeframes as required by the respective regulatory agency. Ensures that written compliance-related policies and procedures are updated on a timely basis and that all impacted staff is trained on updates to policies and procedures.
Disseminates information, answers questions, and be the subject matter resource for the credit union on all compliance-related issues.
Assists in developing and implementing compliance training programs.
Assist in performing the daily functions of the BSA area. Monitor accounts and transactions to ensure that policies and procedures and related forms meet regulatory requirements and timeframes as required by the respective regulatory agency.
Perform other risk related duties as assigned including assist with developing and maintaining procedures related to BSA/AML/OFAC compliance.
Other Duties:
Represent HCFCU in community events, as appropriate.
Actively participate in credit union functions.
Other duties as assigned.
Minimum Qualification Requirements:
College degree or equivalent experience.
Five years’ experience in credit union or other financial institution, preferably, in Operations, Compliance, or related areas.
Knowledge of credit union regulations.
Must be organized, analytical with an attention to detail and able to meet deadlines with the ability to simultaneously manage multiple projects/tasks.
Must have strong PC skills, including Word.
Must be able to communicate (both in oral and written form) effectively and professionally to internal and external customers.
TELLER II
Primary Responsibilities: The Teller II is responsible to accurately process member’s transactions while providing the member with a positive, memorable experience. The Teller II position is also responsible to open new accounts and effectively profile new and existing members and make appropriate suggestions for products and services (both loans and deposits) to help them meet/exceed their financial objectives.
Essential Duties:
Responsible to ensure positive member experiences at every touch point (in person, over the phone, etc.) Ensure that new and existing members are provided information concerning the Credit Union, its products, services and policies. Actively engage members and ensures they are effectively profiled, educated and when appropriate, cross-sold additional products/services (both loans and deposits) to help them meet/exceed their financial objectives. Able to also actively engage members while opening new accounts and adding additional services to their relationship with the Credit Union.
Maintains a clear understanding of applicable regulations and disclosures, and the Credit Union’s policies and procedures. Responsible to comply with these rules and regulations as it pertains to the handling of cash and negotiable items and the servicing of member’s accounts.
Processes all transactions in an accurate and efficient manner, keeping cash differences and non-policy losses at a minimum.
Address member’s questions/concerns, including any required research. Provide members with effective solutions and alternatives in a timely manner, or, as applicable, refer them to the proper person for specific information and assistance.
Builds, retains and acquires member relationships to achieve sales and service goals for the branch. Participates in cross training opportunities to gain additional knowledge. Actively participates in all branch/Credit Union sales promotions and campaigns, including but not limited to outbound member calls and referrals.
Minimum Qualification Requirements:
One year cash handling & customer service experience preferred.
Must be able to effectively and professionally communicate to both internal customers and external members.
Salary range: $21.00 - $31.00. Salary Commensurate with experience
CU Hawaii FCU - Operations Supervisor Posted March 13, 2024
Full-Time | Kona Branch Responsible for the supervision of the Member Service area. May perform all Member Service Representative (MSR) functions on a limited basis. Solve escalated member problems and/or help with complex member questions or work-related matters. Guide and advise MSRs in the efficient handling of member needs and accurate transactional processes. Minimum 2 years financial experience, 2 year leadership experience and 5 year work experience with credit union preferred. Working knowledge of computers and Microsoft Office. Generous benefits.
A new beginning starts here at Hawaii Community Federal Credit Union. Find your next great opportunity, if you’re committed to serving our member’s best interests and bringing your light of positivity to our ‘ohana. We want you to see the opportunities at our credit union: Hawaii Community Federal Credit Union Job Opportunities
Hawaii Schools Federal Credit Union Senior Teller Posted January 22, 2024
Hawaii Schools Federal Credit Union is seeking a Senior Teller to assist in its teller & operations department. The ideal candidate will be experienced in teller & operations. Duties will include conducting financial transactions, branch & back-office operations, ACH/NSF processing, Visa Debit & Credit cards, ATM cards, IRAs, and all other products & services. Provide notary public services as needed. A minimum of 3 years experience in teller operations is required.
Send resume and salary requirements to: Hawaii Schools Federal Credit Union Attn: President 233 Vineyard Boulevard Honolulu, HI. 96813 hr@hawaiischoolsfcu.org