ALOHA & WELCOME
Payment required by VISA, MasterCard, or American Express for online registration.
Payment required by VISA, MasterCard, or American Express for online registration.
Join us for this two-day educational seminar on Operations Compliance. This seminar will take you through various aspects of operations compliance, from membership and ownership, specialty accounts, Regulation C, Uniform Commercial Code, overdraft rules, Regulation E, share insurance, servicing of accounts, security and confidentiality, complaints and issues, marketing, and other hot compliance issues in operations.
AGENDA
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August 22, 2023
8:30 – 9:15 am 9:30 – 10:15 am 10:30 – 11:15 am 11:30 – 12:15 pm 1:15 – 2:00 pm 2:15 – 3:00 pm August 23, 2023 8:30 – 9:15 am 9:30 – 10:15 am 10:30 – 11:15 am 11:30 – 12:15 pm 1:15 – 2:00 pm 2:15 – 3:00 pm |
Day 1: Operations Compliance
Membership and Ownership, CIP, OFAC, TISA, FCRA Specialty Accounts: UTMA, Rep Payee, VA Fiduciary, Power of Attorney, Business Reg C: Check Holds, Returns, Check 21 Checks: Uniform Commercial Code, Overdraft Rules Reg E: Issuance, Disclosures, Statements, International Remittance Reg E: Unauthorized Transfers and Error Resolution Day 2: Operations Compliance Share Insurance Servicing of Accounts: BSA and Unclaimed Property Security and Confidentiality: ID Theft; Elder Financial Abuse; FCRA, Right to Financial Privacy, Privacy, COPPA Complaints and Issues: Incident Response, FCRA, Disputes; UDAAP, E-Sign Marketing: TISA, NCUA, Overdraft, Non-Deposit Products, Prescreens Hot! Compliance Issues in Operations |
This seminar will be presented on the Zoom Meeting platform and requires each attendee to have a computer with video, audio (speakers and microphone), and internet access. An email will be sent to all registered attendees three days prior with links to download or print the workshop material. By registering for this seminar, you are consenting to be recorded and agree to the Hawaii Credit Union League’s code of conduct.
REGISTRATION
Registration deadline: August 8, 2023
Operations Compliance Seminar (Two days – August 22-23, 2023)
Registration fee for two days: $590 per person
Day 1 Only: $305 per person
Day 2 Only: $305 per person
REGISTRATION
Registration deadline: August 8, 2023
Operations Compliance Seminar (Two days – August 22-23, 2023)
Registration fee for two days: $590 per person
Day 1 Only: $305 per person
Day 2 Only: $305 per person
To register and pay online, click the "Register Online" button below.
To register and pay by check, click the "Print Registration Form" button below and
mail to Hawaii Credit Union League; 1654 South King Street; Honolulu, HI 96826-2097.
To register and pay by check, click the "Print Registration Form" button below and
mail to Hawaii Credit Union League; 1654 South King Street; Honolulu, HI 96826-2097.
Cancellation and Refund Policy
No refunds will be made or registration forms accepted after deadline. Cancellation and refund requests must be made in writing and emailed to [email protected]. Hawaii Credit Union League reserves the right to cancel this workshop in the event of insufficient participation or for extraordinary reasons outside of its control, with advance notice to all registrants. Hawaii Credit Union League also reserves the right to change the site, instructor, or schedule of this program due to unforeseen circumstances, with as much advance notice possible.
No refunds will be made or registration forms accepted after deadline. Cancellation and refund requests must be made in writing and emailed to [email protected]. Hawaii Credit Union League reserves the right to cancel this workshop in the event of insufficient participation or for extraordinary reasons outside of its control, with advance notice to all registrants. Hawaii Credit Union League also reserves the right to change the site, instructor, or schedule of this program due to unforeseen circumstances, with as much advance notice possible.
SPEAKER
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Mary-Lou Heighes is President and founder of Compliance Plus, Inc. She has been involved in the credit union movement since 1989 and spent five years working in credit unions, in almost every position (except teller and CEO). Like many credit union veterans, she wore many hats - loan officer, marketer, collector, and the all-encompassing other duties as assigned. Her background made for an easy transition to the Research and Information Department at the California Credit Union League where she spent seven years providing compliance assistance through the Information Hotline and writing and editing TIPs bulletins advising credit unions to changes to regulations affecting credit union business. During her tenure at the league and continuing for eight years thereafter, she spent many long hours drafting, rebutting and advising on legislative issues at the state and federal level. Since founding Compliance Plus, Inc., Mary-Lou has been helping credit unions large and small with the development of compliance programs, providing compliance training all over the country for various Leagues and credit unions, and also speaking at numerous banking and credit union conferences throughout the country. She has been an instructor at Regulatory Compliance Schools, and conducts dozens of webinars for credit union and bank related organizations throughout the country.
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CONTACT INFORMATION
Hawaii Credit Union League
Hawaii Credit Union League
